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Free Local Delivery | £150 Minimum Delivery

Refund policy

RETURN POLICY

All sales are final. We do not accept returns, refunds, or exchanges.

Please inspect your order carefully upon delivery. If your item arrives damaged, defective, or incorrect, contact us within 48 hours of receiving your order at info@nice.london with your order number and clear photos of the issue.

We will review the issue and, if approved, provide a replacement or suitable solution at our discretion.

Non-Returnable Items

The following items cannot be returned or exchanged:

  • Sale items
  • Gift cards
  • Perishable goods
  • Custom or personalized products
  • Personal care products
  • Hazardous materials or flammable goods

European Union Customers

For orders shipped to the European Union, consumers may have certain mandatory rights under local consumer protection laws. However, unless required by law, we do not accept cancellations, returns, or refunds.

If you have any questions regarding your order, please contact: info@nice.london

please contact us at info@nice.london.